ParcelLaunch

Refund Policy

If a listing fails, you get your money back. If you used it, you used it.

Subscriptions — 30-day money back on your first payment.
New to the monthly plan and it isn't for you? Email Dwight@thelandmule.com within 30 days of your first charge and we refund it in full.

Individual listings

A single listing is refunded in full if it failed to generate, failed to deliver, or produced a broken result — tell us within 30 days and we will fix it or refund it.

Listings that generated correctly and were used — downloaded, shared, or sent to a buyer list — are not refundable. The work has been delivered at that point, and each one costs us real imagery and rendering.

Cancelling a subscription

Cancel any time and you won't be charged again. Access runs to the end of the period you've paid for. We don't pro-rate part-months.

Something went wrong?

Email Dwight@thelandmule.com before asking for a refund — most problems are a bad address or a missing parcel boundary and we can usually fix them same day. We reply by the end of the next business day.

The Land Mule LLC · Florida, USA · Registered document L25000464835
Support: Dwight@thelandmule.com — we reply by the end of the next business day.

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